Just about everyone has had the experience of hiring someone they thought would be a superstar, only to be disappointed. Supporting underperforming people and responding to the problems they create isn’t how you want to spend your days. As long as you continue to use a hiring process that doesn’t always result in the best candidate for the job, you are stuck in this vicious circle.
It is possible to take control of the hiring process. By getting in-depth information on your candidates and how they will perform in your team and at your company, you can make better-informed decisions. You’ll get more from your training dollars as you begin training the “right” people, and as turnover and recruiting time are reduced, you’ll be able to focus your attention where you want to rather than where you have to.